Annex takes your privacy seriously and we will take all measures to protect any personal information you may share while using our website. 

Annex does not store your Credit Card details. All Credit Card payments are processed by Shopify Payments, AfterPay and/or PayPal on their secure servers and will only be shared with credit card clearing agencies, fraud prevention and detection agencies only where required.

Annex treats all your personal information as confidential and will only be used to fill your order. At no time do we share any of our customers’ information with any other parties. We only retain customer contact information in the interest of further communication. 

Annex does not store your Credit Card details. All Credit Card payments are processed by Shopify Payments, AfterPay and/or PayPal on their secure servers and may only be shared with credit card clearing agencies, fraud prevention and detection agencies only if required.

We love to keep you up to date via email with information about new products, promotions or special offers. But if you prefer not to be contacted, make sure you tick the appropriate box as you go through the registration process. You can unsubscribe from our email list at any time by using the unsubscribe link in the footer of all emails. We will never pass on your email address to a 3rd party for marketing purposes.

Text Marketing and notifications: By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. You can unsubscribe from our text marketing list at any time by using the unsubscribe link in the message.


Information security

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.  It is important for you to protect against unauthorised access to your password and to your computer.

Be sure to sign off when you finish using a shared computer.

If you have any further queries or concerns please contact us.